My dad once told me there are things you can rely on in life: death, taxes and change. In all my time as an entrepreneur, I’ve never heard wiser or truer words spoken.
On this episode of The New Business Podcast, executive coach and best-selling author Jim Kerr joins us to talk about one of the those three: change. Now entering his 25th year of consulting and the author of four books, Jim has a lock on how to work with change to thrive in business today.
In his latest book, The Executive Checklist, Jim explains the basics of adapting to change with his 10-step checklist. He says the first step is to establish leadership and number two, build trust. Without those two steps anything else you try to do just won’t work.
In this episode, you’ll learn about:
- What you can learn from Zappos and Ikea about business.
- Why it’s so tough to recruit great people today… and what to do about it.
- Who was named the worst company in America?
- Does renovation = obliteration?
- Why team-based organizational structure is so much more effective.
- What’s Jim’s next focus achievement?
- And much, much more!
This Episode’s Tweetable:
Establish an environment rich in trust, you’ll manage change a lot better. Spread Jim’s knowledge – [Tweet This!]
Items mentioned in this episode:
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Also in this episode, Jim shares with us a few other key points from his 10-step checklist including step 6 – renovating the business. When it comes to renovation, he says the only reason to renovate is to differentiate yourself. And you only need to do this as a way to compete and make your company stronger when things aren’t working, you don’t need to change what already works.
The final step on his executive checklist is to reimagine organizational design, or flip the pyramid. If your company needs to go through three levels before any change is implemented, you’ll want to pay attention to this step.
A great example of someone doing this right is Zappos. They have a team-based structure that devotes a tremendous amount of resources to their customer service staff. With a solid customer service team, Zappos knows their customers will be happy and sure to return.
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Question: Let me know in the comments – What items on Jim’s executive checklist are you working on right now and what are you doing?