101 Tasks You Can Outsource to Virtual Staff to Grow Your Business!

by Chris C. Ducker · 149 comments

101 TASKS TO OUTSOURCEOne of the biggest misconceptions of working with virtual staff is that one employee can do everything for you. I call this the ‘Super VA Myth’, and I’ve busted it over and over again! It’s just not possible. Not in the real world, and not in the virtual world.

In order to effectively use virtual assistants to grow your business, you need to hire for the role, not the task. Something that I say all the time.

That means building a team. A team that will work together to achieve what you’re aiming for as a business owner.

It’s with this in mind that I decided to put together this list of tasks that you can outsource to virtual staff to grow your business more effectively. You’ll see that I’ve broken it down into the following roles:

  1. General Virtual Assistant (GVA)
  2. Audio / Video Editor
  3. Content Writer
  4. SEO / Web Marketer
  5. Graphic / Web Designer
  6. Web Developer

It’s important to acknowledge and appreciate that no one person can handle all of these different roles. It’s about using what you’ve got at your arsenal, to get what you want out of your team building and outsourcing.

So, let’s begin with a look at the one person that I feel every single entrepreneur on the face of the earth should have at their disposal – the General VA (GVA). This is that one person that you can lean on to help you, day to day, more so than any other employee.

They are true time savers – and therefore, as an entrepreneur, they’re your life savers, too! If you don’t have one on board in your business yet – get one now!

ROLE: GENERAL VIRTUAL ASSISTANT (GVA)

Email & Schedule Management Tasks

One of the biggest time-suckers in the land of entrepreneurship is email. Before I actively took it upon myself to remove myself from my business and become a Virtual CEO (listen to the full story in episode 16 of my podcast), I was trapped in Outlook for up to 7-hours a day. It was madness.

Working with a GVA to handle your email, as well as things like your calendar is essential to becoming more productive as a modern-age entrepreneur.

  • 1. Filtering Emails / Managing Spam
  • 2. Database Building / Updating Contacts or CRM
  • 3. Answering Customer Service Emails /Tickets / Chat Support
  • 4. Sending of Greetings eCards, Event Invitations, etc.
  • 5. Calendar Management
  • 6. Appointment Scheduling
  • 7. Travel Arrangement and Planning
  • 8. Reminder Services

File Storage & Organization Tasks

We live in a world of flashing lights, buttons and other things that distract us consistently throughout the course of our working day. Being organized is about as important as being productive. If not more. VA’s can help you systematize and put processes in place to help your business become more organized.

  • 9. Dropbox / Google Drive Organization
  • 10. Data Entry in Word, or Google Docs
  • 11. Creating / Managing Spreadsheets
  • 12. Preparing Powerpoint / keynote Presentations
  • 13. PDF Conversion, Splitting and Merging

Administrative & Blogging Tasks

I’ve talked about how VA’s can manage your blog, as well as how VA’s can help with the marketing of your blog before – however, there is so, so much more your GVA can do for you when it comes to additional admin tasks, and generally helping you, day to day on the managing of projects, and your marketing efforts.

  • 14. Transcription of Video and Audio Files
  • 15. Simple eBook Layout / Formatting
  • 16. Preparing Online Meeting Minutes
  • 17. Report Creation
  • 18. Forms Creation
  • 19. Document Template Creation
  • 20. Online Research
  • 21. Data Mining & Development / Lead Generation
  • 22. Blog Publishing Management
  • 23. Moderating Blog Comments
  • 24. Adding Tags & Images to Blog Posts
  • 25. Receptionist Duties
  • 26. Voicemail Checking
  • 27. Sending Client Invoices
  • 28. Basic Bookkeeping (MYOB, XERO & Quickbooks)
  • 29. Personal Errands (Purchasing Gifts Online, etc.)
  • 30. Project Management & Training Tasks
  • 31. Project Management Between You and Team members
  • 32. Preparation of Training Materials
  • 33. Training of New Virtual Staff (Check out my VSF Academy, too!)
  • 34. Deadline / Deliverables Tracking
  • 35. Social Media Management Tasks
  • 36. Creating Facebook Fan Pages / Groups (see example below)

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  • 37. Posting and Scheduling Facebook Insights
  • 38. Promoting Facebook Pages
  • 39. Collating and Interpreting Facebook Insights
  • 40. Creating a Twitter Account
  • 41. Managing and Increasing Your Twitter Following
  • 42. Schedule Tweets and Track Mentions and Hashtags
  • 43. Create and Manage LinkedIn Account / Profile
  • 44. Create Pinnable Images on Pinterest
  • 45. Scheduling and Tracking Pins
  • 46. Create and Manage YouTube Account
  • 47. Upload Videos on YouTube
  • 48. Moderating YouTube Comments
  • 49. Uploading Videos to other Video Sharing Sites / Social Media
  • 50. Answer inquiries and Messages on All Channel & Profiles
  • 51. Create Slideshare Presentations

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Email Marketing

All this work is pointless if you’re not a) growing your email marketing list, and b) engaging with that list on a regular basis. It’s been said that for every name on your list, you should be making an average of $1 a month. So, working with a VA to help grow and market to your list is a complete no-brainer in my book! This takes the concept of choosing tasks to outsource to virtual staff to the next level – a level that equals money!

  • 52. Creating a New List in Email Marketing Software
  • 53. Adding and Removing Subscribers from Lists
  • 54. Creating and Scheduling Broadcast Emails to Promote Content
  • 55. Editing Follow-up Emails and Auto-responders
  • 56. Creating Email Newsletters
  • 57. Editing / Proofreading Emails

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ROLE: AUDIO / VIDEO EDITOR

The use of virtual staff in audio and video production is still a little new – it’s only just started to emerge over the last few years. However, I can tell you (from personal experience) it’s created a ton of additional time for me. Not having to edit my own videos (even in a basic way!) has enabled me to spend more time developing my content, instead of worrying about the details. The same can be said for my podcasting.

Plus, the end result is just way sexier to look at (see below!).

content-screenshot

  • 58. Basic Editing of Audio Files
  • 59. Removing Background Noise from Audio and Video
  • 60. Adding Intro’s and Outro’s to Videos
  • 61. Basic Photoshop / Image Editing (Not Graphic Design)
  • 62. Powerpress (Podcasting WP Plugin) Installation
  • 63. Podcast Setup on iTunes
  • 64. Podcast Insertion on Blogpost

ROLE: CONTENT WRITER

Outsourcing your content is not something I suggest you do often. Especially if your brand is attached to it. However, if you’re doing a lot of online marketing, especially if you’re involved with niche site creation and promotion, or even bigger, more authoritative sites, it pays to save time on creating all that written content, by teaming up with a good selection of virtual writers.

  • 65. Content / Blog Post Creation 66. Guest Blogging / Ghost Blogging
  • 67. SEO Writing
  • 68. Press Release Writing
  • 69. Newsletter Writing
  • 70. Copywriting (Don’t Suggest Sales Copy)
  • 71. Directory Submission
  • 72. Article Spinning
  • 73. Article Marketing

ROLE: SEO / WEB MARKETER

The SEO (Search Engine Optimization) world has changed drastically over the last couple of years. What used to work doesn’t anymore. And what works today might not work so well tomorrow. However, create solid content and you’ll be off to the races immediately. But, what happens after you’ve marketed and promoted your new blog post, or podcast episode via social media? The storm calms down, right?

Having a solid SEO / Web Marketing VA in place will enable your content to be positioned and marketed in a way that will bring in consistent, long-term traffic.

  • 74. Site Analysis
  • 75. Keyword Research for Blog Content
  • 76. Competitor Analysis
  • 77. Landing Page Set-up/Creation
  • 78. Web Master Submission
  • 79. Sitemap Submissions
  • 80. On-page optimization for a post / page (see below example)

seo-plugin-info

  • 81. Off-page optimization for a post / page
  • 82. Social Bookmarking (Digg, Stumble Upon, Reddit, Digg, Delicious)
  • 83. Creating a Social Bookmarking Tracking Sheet
  • 84. Blog Commenting – Off Page Optimization
  • 85. Forum Participation / Moderation
  • 86. Creating Backlinks / Link Buidling
  • 87. Weekly / Monhtly Google Analytics & Traffic Reports
  • 88. Monthly Keyword Ranking Reports

ROLE: GRAPHIC / WEB DESIGNER

Tinkering around in Photoshop is a massive waste of time for every entrepreneur that doesn’t know what he / she is doing. We do it though, right? We love the idea of letting our Superhero Syndrome take over and we believe that we can do everything – including graphic design.

Please – c’mon people… Pay those that truly DO know what they’re doing, to do it right the first time – not only will it look better, but you’ll be able to spend time on a marketing plan, or putting together your next info-product!

  • 89. Designing Logos, Banners, Icons, eBook Covers and Headers
  • 90. Designing Infographics Images (Content Provided)
  • 91. Designing Websites, Creating Mock-Ups
  • 92. Designing Landing / Sales / Opt-In Pages
  • 93. Basic Video Editing (Splicing Intros & Outros with Raw Footage)

ROLE: WEB DEVELOPER

When I launched my first blog in 2009 it was a mess. And here’s the kicker – I had purchased a perfectly good looking premium theme, and then spent the best part of 3-days ‘customizing’ it (and I use that term as loosely as possible, trust me!). The result was what you could probably imagine from someone with no coding experience – a catastrophe!

While you’re putting together content plans and a publishing schedule for your site, get a super-skilled Web Developer VA to handle the coding and customizing side of things for you. It’s just plain smart!

  • 94. Support and Develop WordPress (PHP) Websites
  • 95. Install WordPress PlugIns and Themes
  • 96. WordPress Theme Customization
  • 97. WordPress Functionality and PlugIn Enhancement
  • 98. Site Maintenance / Security and Troubleshooting
  • 99. CRM Integration & Social Media Integration
  • 100. Payment Gateway Integration
  • 101. Install and Support an Email Ticketing System (eg. ZenDesk)

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Conclusion

As you can see, the list of tasks that virtual workers can handle for you is about as diverse as the roles that are available at our disposal as business owners.

The fact is that working with VA’s has gone far further than most people ever thought possible. It’s more than just filtering email and managing your social media (although thats covered, too!). It’s about business growth. It’s about waking up and understanding that, as business owners, we shouldn’t be doing half the stuff that we are doing on a day to day basis!

I hope this list serves as a bit of a spring board for some of you yet to take the VA plunge, and perhaps a ‘go to’ source of additional potential, for those of you that are already utilizing the power of virtual staff in your business.

Was this list helpful? Would you like to see more posts like this? Got some tasks not listed here you’d like to share? Please comment below!

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{ 149 comments… read them below or add one }

Tung August 5, 2013 at 13:05

You rock Chris!

This is a timely post as I’m going through the process of hiring my first GVA.

Getting lots of applications now!

It’s time consuming to sort through all the application but I would love to have first-hand experience with this first before using your VSF :D

Thank you for your helpful articles !:)

Tung

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Chris C. Ducker August 5, 2013 at 15:44

Glad you enjoyed the post, Tung and that its coming at a good time for you.

Appreciate the support.

C

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John Burgos August 5, 2013 at 14:54

Great tips !!!!! Wao!!!! incredible information !!!! Thank you and your team !!!

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Chris C. Ducker August 5, 2013 at 15:44

Thanks, John. Glad you found the post helpful.

C

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Riza August 5, 2013 at 15:51

This is a really helpful post, especially if you have the means to hire that many when it comes to your virtual staff.

But there are really that rare times when you find someone who can become a one-man team especially if that person knows exactly how to carry on your instructions. Most of the time though, you don’t find one.

So thank you for breaking down the list and for specifying each. Comprehensive!

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Chris C. Ducker August 5, 2013 at 16:17

The key word there is ‘RARE’, Riza.

Indeed. Thanks for the comment.

C

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Lisa Redman August 5, 2013 at 21:50

Thanks Chris, this is a great list as I am not really sure how to define the jobs I would like a VA to do and what they can do. could I please get a copy of this list?

Much appreciated.
Lisa

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Chris C. Ducker August 5, 2013 at 21:54

Feel free to just grab the list from this page, Lisa – no problems!

Hope it helps you and those around you, to get better at what they do as business owners.

Cheers!

C

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ingmar August 5, 2013 at 21:53

good list. it made it way more to clear to me what a VA really can do. the concept i understood but this list was really helpfull

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Chris C. Ducker August 5, 2013 at 21:54

Awesome, Ingmar – glad that I could help bring a little clarity to things for you.

Regards.

C

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Gina August 5, 2013 at 22:21

This is a great list, Chris. Even just going through it to organize what I do and what I need to hand off it’s invaluable!
Thank you!

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Chris C. Ducker August 5, 2013 at 22:28

Awesome!

That’s the reason why I put it together – that EXACT reason, in fact!

Don’t forget the http://www.chrisducker.com/3lists exercise – it’s a game-changer in my opinion!

C

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Syed Balkhi August 5, 2013 at 22:35

Great guide Chris. I love VSF and recommend it to everyone.

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Chris C. Ducker August 5, 2013 at 22:42

Rockstar! Thank you, buddy.

So happy that you’re so happy with the service. :-)

C

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Ramsay August 5, 2013 at 22:47

Absolutely love this!

Only need to add a few words to each section before I can just hand it off to a VA for specific projects! Ha ha.

Nice one Chris.

Ramsay

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Chris C. Ducker August 5, 2013 at 23:35

Love it! Thats what I like to hear.

Thanks for the love, comment and general support, buddy.

C

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Farnoosh August 5, 2013 at 23:07

This is a GIANT post, Chris. I was secretly hoping for this information as we are struggling to find out exactly what we can hand off to a VA while at the same time needing one badly! THANK YOU for doing this!!!

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Chris C. Ducker August 5, 2013 at 23:35

Appreciate that Farnoosh.

The moment you’re ready for your VA, let me know if you need any help at all, okay!?

I’ll be happy to help in any way.

C

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Brett Jarman August 6, 2013 at 05:35

Thanks Chris,
Keeping with the spirit of the occasion, I’ve delegated a review of the list to my VA, asking her to identify what she can do, what she loves to do and what she’d love to learn to do. That way I can be sure to keep her interested and engaged in the work.

See you at the top.

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Chris C. Ducker August 6, 2013 at 11:32

Love this action taking mentality, Brett – good for you, man.

And your VA will love being so productive for you, too. I’d love to see those lists, if you wouldn’t mind sharing them with me / us? Either comment here, or just email them through to me – curious to your VA’s reaction! :-)

Thanks.

C

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Brett Jarman August 12, 2013 at 17:54

Done. Will send it through this evening.

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Chris C. Ducker August 13, 2013 at 16:33

Great! Look forward to seeing it, Brett.

C

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Meron Bareket August 6, 2013 at 06:21

One word: E P I C.

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Chris C. Ducker August 6, 2013 at 11:33

Thanks, buddy. Much appreciated.

C

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Nicki August 6, 2013 at 06:53

Lots of useful tips that i will put into place!

A few spelling mistakes there too Chris which havent been picked up by someones proof reading.

I generally keep my VA away from dealing too directly with my clients due to the languge, people could tell im sure its not me and for me right now thats super important those pesonal relationships still.

Wonder how everyone else deals with this …

Thanks!
Nicki

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Chris C. Ducker August 6, 2013 at 11:34

Thanks, Nicki.

Spelling errors happen – it’s a blog post, and not a book – I’m not overly concerned, but if you’d like to point ‘em out, I’d be happy to change them, of course. I actually wrote this entire post on my iPad at 35,000 feet! :-)

Appreciate the comment.

C

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Sharon August 6, 2013 at 07:48

Great list Chris!! Thank you.

One quick question….. Are you likely to find one VA who can undertake all of these tasks as they seem so diverse, or would you need a team of part time specialist VAs as opposed to a full time VA? Would love to hear your feedback from your experience.

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Chris C. Ducker August 6, 2013 at 11:35

Hi Sharon

Quick answer – NO.

As I said in the intro to the post itself, there is no one ‘Super VA’ that can do everything. This is the reason why I broke the post down into sections that are related to the individual team players, and the tasks that they can handle for you, as the business owner.

C

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Rosina August 6, 2013 at 09:25

Hi Chirs

can you start off with a part time VA as I am not ready for full time yet but could build to that. thanks

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Chris C. Ducker August 6, 2013 at 11:36

Hi Rosina

Yes, part-time VA’s are just as productive and full-time workers. And the idea of taking them to the next level, when the time is right, is the way to go – if you’re not quite ready for a full-time VA right now.

Go for it, and see how it works out!

C

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Brett Jarman August 6, 2013 at 11:43

Rosina, another option is to share a VA with someone in a similar position. I share mine with my sister in law and between us we’re able to employ her full time.

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Chris C. Ducker August 6, 2013 at 15:26

Yep – I agree with Brett, Rosina. I know of many people that have done this and it does work – although it works BETTER if you are sharing the VA with someone you know, rather than just another ‘Virtual Boss’.

C

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Margie Zambrana August 6, 2013 at 10:53

Stepped into outsourcing last year and have been slowly growing team. Great points shared here. I also look for a combination of talents so for example I have 2 developers with similar backgrounds but 1 or 2 talents in separate programs. Often times they have design or second language skills. That way I can juggle them onto other things when the original task is over.
I’ve been fairly lucky to find a few gems to work with. Hope to finally get someone else to handle prospecting/lead gen so I can focus on just overseeing and closing.
Thanks for sharing.

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Chris C. Ducker August 6, 2013 at 11:37

Great focus, Margie.

I like the way you’re putting this into a team building mindset, here. Good on you!

Appreciate you sharing your experiences so far in the outsourcing world. Thank you.

C

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Cheryl August 6, 2013 at 10:57

Thanks Chris, this list has been exactly what I have been looking for, like someone said earlier I understood the concept but was never sure what fitted into what area, this is fabulous. I would also like to know if it’s possible to start off with a part time GVA and build up to full time.

Thanks
Cheryl

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Chris C. Ducker August 6, 2013 at 11:38

Hi Cheryl

It is absolutely possible. Yes – part-time VA’s are just as useful as full-timers.

Go for it. And don’t worry – plenty more posts are coming. In the meantime, check out the beginning of my ‘Going Virtual’ series:

http://www.chrisducker.com/goingvirtual

I think you’ll enjoy them!

C

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Cheryl August 6, 2013 at 10:59

P.S. yes would love to see more posts like this

Cheryl

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Andrew August 6, 2013 at 11:31

Oh whatever, that’s just great Chris. Thanks very much. How the hell am I supposed to procrastinate with a list like that? This isn’t over. (shaking my fist) I’ll get you for this Duckerrrrrrrr!

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Chris C. Ducker August 6, 2013 at 11:39

Hahahaha. Love the comment, Andrew!

Now… GET TO WORK, man!

C

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Dr. James StClair August 6, 2013 at 12:44

Good stuff Chris….Laying out all the potential tasks no doubt helps a lot. I think this is where your virtual staff finder is going to help tremendously. I sooooo bad want to build that SOLID virtual team. Right now I need an analytics watchdog who can optimize our on-page SEO and then spread the content. Here is a thought for your next business venture….You should build a BANK of VA’s (and MARKET it as such) for each category breakdown, trained and certified by YOUR team and system that would be locked and loaded for people like me to Snatch up. It often times seems so daunting doing the HR, interviewing, investing a ton of time to then be disappointed that it was then not the right fit. I know virtual staff finder is targeting this but it is not laser focused on this kind of execution. We have built a very successful online company but taking the next quantum step is going to require me to build that right team and I am totally at a loss even though I have gotten it to this point. BTW I know you are a scotch guy but a fresh poured Murphy’s gets be giddy. Cheers!

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Chris C. Ducker August 6, 2013 at 15:25

Hi James

The service model that you suggest is something I have done in the past. It worked, and it kinda didnt work. It wasnt because the VA’s weren’t good. They were. It was mostly because people would come a go a little, and it left me with a lot of staff to pay, with (sometimes) not as many clients as I needed.

With all that being said, I am in a much stronger position today than I was back then, in regards to my brand and business in general. So, it could be a possibility again in the future – although not something I am considering any time soon.

There’s nothing wrong with Murphy’s. It’s a fine drop of alcohol. :-)

Thanks for the cool comment, bud.

C

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Dr. James StClair August 6, 2013 at 12:46

Forgot to mention….or actually ask…is it possible to build a virtual executive team? Thoughts

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Chris C. Ducker August 6, 2013 at 15:23

Executive Team – explain more on what you’re thinking…

It’s a difference ballgame – thats obvious. But, I’d love to hear where your mindset is.

C

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Dr. James StClair August 7, 2013 at 00:32

I have just studied mindvalley over the last few years and unfortunately for me, unlike Vishen or You for that matter, I dont have the cojones to sell my physical business and move my wife and 4 kids someplace exotic with inexpensive cost of living. That being said I have build this online company to just under $500,000 online over the last 4 years with only myself and a very small team, 1 physical employee and 1 virtual staff. The systems are set but it really needs a full time executive team who know how to grow a company properly and are intune with the outsourcing virtual team structure. I cant do this simply because my physical business which is my bread and butter (ie. medium size veterinary hospital) is a time sucking service business. Boo Hoo Boo Hoo for Dr. J…the reality is that life is good no doubt, I am just intensely sick, like you with entrepreneural-itis and I want to grow grow grow.

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Chris C. Ducker August 7, 2013 at 15:24

It’s a tough one.

You can build a team, obviously – and you know that.

Have you thought about bringing on board an ‘online biz partner’, to help you take things to the next level? Sure, you’ll lose a little control (and profit margin!), but the bigger picture might be worth it.

Just a thought for you chew on…

C

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Dr. James StClair August 7, 2013 at 22:45

Great question and my immediate answer is yes, it is just a matter of searching that person out on a local level. The reason why I was so fixated on the philippines is that the time difference 12hrs works perfect for me when 9pm-2am I am hammering away at this business. You rock by the way..Chris. Good stuff.

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Chris C. Ducker August 8, 2013 at 19:25

Thanks, Doc!

Glad you’re enjoying the content and that it’s getting you to think about things with a little more focus. Just remember to not overflow yourself too much. You’re no good to anyone burned out!

C

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Cedric Donck August 7, 2013 at 00:59

Hi Chris,

I enjoyed your post very much. Great job.
With some partners we have created a company in Madagascar that does just what you describe.

I fully agree with your vision that outsourcing should be a matter of role/profile and not tasks.
The potential for young entrepreneurs to use offshore outsourcing is still largely underestimated.

Your list of tasks is very helpful to give ideas to new virtual bosses.

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Chris C. Ducker August 7, 2013 at 15:22

Thats great, Cedric.

Good luck with the business, and stay tuned for more outsourcing content – there is plenty planned, as it’s the one topic I am most passionate about, over everything and anything else.

C

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Mads Singers August 7, 2013 at 01:13

Another awesome piece of work Chris, keep it coming ;)

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Chris C. Ducker August 7, 2013 at 15:21

Thanks, Mads. Glad to hear you’re enjoying the content.

Stay tuned… more on the way!

C

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Mike August 7, 2013 at 02:57

Chris:

WHERE do you find your VAs to fill the roles you’ve listed above? What specific sites do you utilize and what pay ranges for each of those roles?

Thanks in advance.

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Chris C. Ducker August 7, 2013 at 15:17

One site, Mike. Mine! :-)

http://www.virtualstafffinder.com.

We look forward to working with you.

C

PS. If you’re looking for the odd-job VA, then check out some of the job posting sites.

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Mike August 7, 2013 at 21:35

I just filled out a form on your site.

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Jason August 7, 2013 at 11:54

Excellent post. I am sure that this kind of guidance will help prevent misunderstandings and difficulties later on for those venturing in.

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Chris C. Ducker August 7, 2013 at 15:16

That’s the plan, Jason.

Thanks for the comment and the appreciation.

C

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Brian Tomlinson August 7, 2013 at 17:32

Totally awesome post Chris. I didn’t think that you could surpass your last few posts but this one totally takes the cake. There’s so much that I haven’t even considered. This will be very helpful going forward.

~BT

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Chris C. Ducker August 8, 2013 at 19:24

Thanks, Brian.

Glad you’re enjoying the content recently… I’ve been getting a little more strategic in the creation of it, and more focused on the ‘depth’ of it.

Question – is there any type of content you’d want me to produce?

C

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Brian Tomlinson August 10, 2013 at 19:03

Hey Chris, actually I like your content based on what your expertise is. Otherwise I’d say I’m always curious where everyone is getting their traffic from. I think lots of people know that they should be creating quality and valuable content however after that many of them don’t know how to get traffic to their sites. Just an idea that your readers may like.

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Chris C. Ducker August 12, 2013 at 05:59

Thanks, Brian. Appreciate the feedback and ideas.

I like the traffic angle, and it’s something I’ve not really touched on yet – mainly, because I’m not an expert on that – but, I know I guy that is! ;-)

C

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Brian Tomlinson August 12, 2013 at 14:32

That works too ;-) But even something with how VA’s can help with traffic i.e. content syndication etc etc. The little things that YOU do. :-)

~BT

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Chris C. Ducker August 12, 2013 at 15:56

Ah, right, I’m with you.

Fear not – I’ve got something coming real soon on that, as part of the ‘Going Virtual’ series.

C

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Adam Bate August 7, 2013 at 23:21

Thanks for this post, Chris! This is a huge list and really makes me consider hiring a VA – something I’ve known I should do for quite some time.

Thanks for the resource.

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Chris C. Ducker August 8, 2013 at 19:20

Awesome, Adam. Glad you enjoyed the post and thanks for the kind words.

Stay tuned.

C

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Nicole August 7, 2013 at 23:54

Hi Chris,

Wondering if you can help me out – I’m looking into hiring a VA, but I can’t seem to find any information on your site regarding legalities.

If I hire one and simply pay through paypal, am I liable for anything – do I have to report anything? What about the VA?

Or do you strictly just pay them and that’s it?

Any help would be great or if you know of a resource I can use to find this out.

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Chris C. Ducker August 8, 2013 at 19:19

Legalities are a tough one, Nicole – because they are different in every country / state in the world.

What I say, as a rule of thumb, is that hiring and working with a VA can usually be put down as a ‘service’, or ‘marketing cost’ of some kind. However, I do suggest that you speak to your local accountant, and possibly even an attorney to make sure that you’re covering bases properly.

Hope that helps and thanks for the comment.

C

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Andrew August 8, 2013 at 12:35

Hey Chris,

I’ve recently come across your site and I’m really getting in to your posts. I’m about to embark on hiring some VA’s for our business, but I’m concerned we might just not have enough work to go around in the early days.

The VA’s we’re looking at are for web development and marketing, so its not like we’re hiring the same type of VA and simply don’t have enough work to go around. They’re specific jobs, which were looking for completely different expertise for.

I’ve created job descriptions for the roles we need, including making a list of tasks we’ll be wanting them to tackle. While we can generally bring in work quite easily, what are you suggestions for contingencies so that our future VA’s don’t get bored in the event we don’t have quite enough for them to do (at least in the early stages).

cheers,

Andrew

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Chris C. Ducker August 8, 2013 at 19:14

Thanks for the comment, Andrew.

Easy answer to this question… put in place a number of ‘revolving tasks’ that your VAs can perform when they encountered any ‘downtime’. Some examples of these types of tasks could be:

a) Linking old posts to new posts on your blog.
b) Creating playlists on your YouTube channel to promote older videos.
c) Data mining potential clients, via LinkedIn and online research.

Perhaps there’s another ‘list post’ out there for me to create!

Good luck on your VA mission!

C

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Kathie Thomas August 8, 2013 at 14:23

Great comprehensive list Chris. I am a VA, based in Australia, and I work with a team of VAs (no apostrophe :-)) which means when clients are looking for a multitude of things to be done, they can find them all at one place (the VA Network) rather than looking here, there and everywhere to get those things done.

Often one VA will act as a project manager and bring others on board, when there is a need. So, when a client needs a team of virtual workers, engaging one VA to help bring that team on board is often an effective way to handle that process. It means developing a trust and working relationship with that one VA who really gets to understand your business and then they can help bring the rest of the team on board, when needed.

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Chris C. Ducker August 8, 2013 at 15:12

Hi Kathie

Great points. I often suggest to clients that after a while, a GVA can often take the role of a Project manager, as and when the time is right and if the team is big enough to warrant it, otherwise the business owner (Read: Boss!) becomes a manager of people, instead of being a business owner.

Thanks for dropping by and sharing. Much appreciated.

C

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Charles Floate August 8, 2013 at 18:08

I love working with VAs, the only problem is finding a good one that can work around your timeframe.
It makes things a lot harder when you are not on the same timezone, though the likes of oDesk (Which is what I use) makes everything a lot easier.

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Chris C. Ducker August 8, 2013 at 19:28

Hi Charles

Most VAs will want to work their own timezones. But, as long as you have clear guidelines in place, in relation to their working hours and what reports they send, and when, you should be all good.

Keep pluggin’ away, and you’ll no doubt find someone that is willing to work slightly odd hours (to them). If you continue to have issues, I suggest just sucking it up, and accepting that your VA is gonna work ahead of you, timezone wise – which aint too much of a bad thing, if you think about it! :-)

C

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Monika August 8, 2013 at 18:19

Hi Chris

Agree with everyone else that this is a great list.

Monika

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Chris C. Ducker August 8, 2013 at 19:11

Thanks, Monika.

Much appreciated. Glad you enjoyed the list.

C

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Kathie Thomas August 8, 2013 at 19:39

Andrew, and Chris, you’re both talking like a VA is an employee. They’re not. VAs are independent business owners. How they use their time when they’re not doing your ‘client’ work is up to them. I have several clients and none of them are trying to find things for me to do in ‘downtime’ because I just don’t have downtime they have to pay for.

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Victor Björklund August 8, 2013 at 19:55

Does it not depend if you pay your VA per task or per hour. If you pay per hour you want to use the resource you have, right? Just like if you are a construction company hiring independent contractors, then you don’t want downtime, right?

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Chris C. Ducker August 9, 2013 at 00:29

Paying someone per hour is usually for project-based work (although it’s best to pay for the project itself).

You can always divide the monthly, full-time salary up, into an hourly rate, too, yes. For full-time workers it’s best to pay them the same month in, month out, as there will be times when they work a little extra – so it all balances out over the course of the month / year.

C

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Chris C. Ducker August 9, 2013 at 00:32

Hi Kathie

Your view on this is very normal of Western mindset VAs. And I agree with it. You are more entrepreneurial. Where as Filipino VAs, for example, have a more employee mindset and certainly see the people they work for as a Boss, not a client.

Either way, the message here is to get the most productivity out of the VA, as the person paying them for a service, I’m sure you’ll agree.

C

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Victor Björklund August 8, 2013 at 19:53

Thank you Chris for this! This is some great inspiration on what we can outsource to make our business more focused and effective!

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Chris C. Ducker August 9, 2013 at 00:14

Glad you found the post useful, Victor.

C

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TJ August 9, 2013 at 03:54

Thanks for the list Chris, I think its time to take the plunge. Be gentle.

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Chris C. Ducker August 9, 2013 at 09:44

Hahaha. As gentle as can be, buddy.

Congrats on making the move – whenever and wherever that might happen.

GO FOR IT!

C

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Tony Matos August 9, 2013 at 04:48

Hi Chris,

A amazing post that you have here!! I myself been using different outsourcers some are ok, and some are great.

I feel that it just takes a little time and patience to find those who are good. Its all about doing your home work. I will come back to get more ideas from you.

So Chris until next time.

Tony

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Chris C. Ducker August 9, 2013 at 09:40

Thanks, Tony.

You’re right – it does take a little time to get going, and as long as you keep that in mind, your outsourcing journey will eventually be a succesful one.

It’s really no different to working with people in an office. Sometimes it just takes a couple of tries to get that one person that makes all the difference in your business.

Thanks for commenting, bud.

C

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Kathie Thomas August 9, 2013 at 06:17

Yes, I agree that clients need to get what they pay for from a VA, but I feel it is important to let people know that not all VAs operate in the way you have mentioned in comments above. The VA industry began in both the US and Australia at the same time in the mid 1990s and we established the industry. Other countries came on board after that. People need to recognise that there is a difference between what a VA is in the ‘western world’ as you put it and I think both types need to be represented, not just one. Otherwise people all over the world get the wrong idea. You will agree that your site is well visited and well positioned on the web. So if you’re describing a VA that is a Filipino VA you should (I feel) explain that is the case.

VAs in the US, Canada, UK, Australia, New Zealand, France, Germany, Hungary, Italy and many other countries operate as I outlined above – as a business owner/operator and not as an employee. We don’t work full-time for one client, but we do work full-time as a business operator with several clients. There are only a very small number of countries that operate in the way you explain.

So, while the list you have in your article is great and covers what VAs all over the world do, the comment about full-time, employer/employee, etc really only apply to a small groups of VAs and certainly not the majority.

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Chris C. Ducker August 9, 2013 at 09:39

Hi Kathie

You are correct, and I actually go into quite a lot of detail on this topic in my upcoming book, which is due for release early next year.

However, as well as being known as the ‘VA Guy’ online, I’m also known as the ‘Philippines VA Guy’ – and how working with overseas VAs can help build and grow your business.

I actually have VAs in the US and the UK (and have worked with Aussie VAs, too), but focus on the Philippines as I have lived here for 13-years and have worked with and trained literally 1,000′s of Filipino outsourced workers in that time.

C

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Kathie Thomas August 9, 2013 at 10:00

Fair enough, and thanks for explaining. I just know with your growing readership that there will be people in many other countries reading it and thought it important for them to understand that there are the two types of VAs. And thanks for sharing the information you have – it’s been very valuable.

I’ll be interested in hearing more about your book when the time comes.

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Chris C. Ducker August 9, 2013 at 10:02

Awesome!

All you need to do is stay on my list, and you’ll hear about it waaaay before anyone else does.

Thanks for the interest, Kathie.

C

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Brian Terry August 12, 2013 at 22:40

Hi Chis – this is a superb article! Often times I come across people who just don’t know what to outsource. I mean where do you really start when there’s so much you can do?

I just say to them to focus on what they’re good at and what they get the most fun out of doing. Then outsource as much of everything else as you can.

By the way… recently I designed and developed a project management application designed specifically for entrepreneurs who outsource. If you’d like a copy just let me know.

Thanks again! Brian

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Chris C. Ducker August 13, 2013 at 16:21

Thanks, Brian – glad you enjoyed the post.

Your mindset re: outsourcing is the right way to start, thats for sure!

I’d LOVE to see your application – please send me links / etc., via email – chris [at] chrisducker [dot] com.

Thanks, man.

C

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Mike August 13, 2013 at 04:37

Awesome list. It’s exhausting realizing how much there is to do.

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Chris C. Ducker August 13, 2013 at 08:38

Haha. You’re right, Mike.

But, exhilarating to know you don’t need to do it ALL yourself, right?!

C

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christabel August 13, 2013 at 18:05

An incredibly thought provoking post. Thank you! I’m going to think about all of this…

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Chris C. Ducker August 13, 2013 at 20:55

You have to, Christabel.

You owe it to yourself, and your business.

Let me know if you have any questions.

C

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Iain August 14, 2013 at 22:05

You put together a fantastic list Chris.

I really like how you break it down into different section. That will really help to narrow down what type of VA I’d like to get (when I get to that point).

I know I have definitely suggested your virtual staff finder website to people who are looking for a VA.

One thing at a time thought right.

Until next time.

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Chris C. Ducker August 15, 2013 at 09:54

Absolutely, Iain. Absolutely.

Once you get to ‘that point’, you let me know. We’ll do our best to find the person you need to take things to the next level.

Keep rockin’.

C

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Angus August 18, 2013 at 04:49

Just heard your interview on Amy Porterfield’s podcast. Great interview an insight. thanks!

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Chris C. Ducker August 18, 2013 at 16:32

Thanks, Angus.

Glad you enjoyed it and decided to stop by here, too. Thank you.

Stay tuned!

C

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Andres Zuleta August 19, 2013 at 12:23

Hey Chris, first of all: killer interview with Gary Vee, and ALSO loved the interview you did on Amy Porterfield’s podcast. That was full of golden gold.

Now I have a question: I am thinking of going through you to hire a VA, but I had something like 20 hours/week in mind – not 40. My question is: is that enough, or do the best VA’s tend to prefer having a 40 hour/week gig?

Thanks for the work you do!

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Chris C. Ducker August 19, 2013 at 14:13

Hi Andres

Thanks for the kind words, bud.

20-hours a week is classed as part-time. We’ve found plenty of VAs for people that only need part-time help.

So, in a nutshell, yes… No problems. Look forward to seeing the team working with you soon! :-)

C

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Jan August 21, 2013 at 03:12

Hi Chris,
Really excellent and I would say comprehensive list.
Great article, thank you for sharing.
Kind regards
Jan

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Chris C. Ducker August 22, 2013 at 23:39

Thanks for checking it out, Jan.

I appreciate you dropping by.

C

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Tyler August 22, 2013 at 00:52

This is really great stuff. Even though we have a small staff for our agency, I definitely can see the personal benefits for myself to have a GVA. Looking forward to moving forward on this very soon.

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Chris C. Ducker August 22, 2013 at 23:41

Thanks, Tyler – and I’m happy that this has turned you onto the idea of a GVA.

Small Agency Today… Growing Agency Tomorrow!

C

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Anna Miller August 29, 2013 at 00:29

Excellent advice about the many business roles that can outsourced and free up managers’ time to focus on business development tasks. It takes time finding a good remote worker resource that is reliable and understands tasks right off the bat, but the search is worth it in the long run.

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Chris C. Ducker August 30, 2013 at 11:35

Hi Anna

I agree… it’s not an overnight thing. But, the more you do it (like anything), the better you become at it. I know some people that said they would never hire VA’s, but now have entire teams set-up!!!

Appreciate the comment, and thanks for dropping by.

C

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Chris Spurvey August 29, 2013 at 08:20

Great list. I need it all!
Do VA’s typically bring the tools of their trades with them?
So, does a graphic designer have Photoshop? Do video editors have access to the video editing tools?
Or, do we as the employers need to buy the licences?

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Chris C. Ducker August 30, 2013 at 11:34

Hi Chris

Some VA’s will have their owns ‘tools’, software, access to resources, etc. – but, some won’t – and as the employer you need to be the one to provide them, or at least access to them.

Yes, most graphic designer VA’s I’ve come across already have Photoshop. Same with video editors.

Hope that helps!

C

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Kristi Hines August 30, 2013 at 03:47

This is a great list! I also like the post you referenced to the things you hate, can’t, and shouldn’t be doing. I’ve seen outsourcing go wrong, so I’ve been pretty wary of it. But it’s good to know there is a service that a lot of people I know trust. I might rethink my stance on it… as soon as I can let go of my control-freakness.

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Chris C. Ducker August 30, 2013 at 11:33

Thanks, Kristi. Glad you enjoyed the post.

That ‘3 Lists to Freedom‘ exercise is a frickin’ game-changer, really. I suggest EVERY entrepreneur do it. NOW!

Will be happy to help you should you want to go in this direction. Just let me know, okay :-)

C

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Nadia September 3, 2013 at 13:16

I have used 2 virtual assistants so far and I am hooked. I love your task list. It gives me clarity on how I can outsource more and get the best bang for my buck. Thanks for this helpful resource!

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Jessie September 17, 2013 at 22:56

Great list Chris! I am a GVA specialized in Social Media Marketing. When I read the list, I realized that I do most of the tasks and didn’t mention it to my clients. Thank you so much for this post.

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Chris C. Ducker September 18, 2013 at 22:28

Glad that I could rekindle your memory a little then…

Thanks for the comment, Jessie.

C

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derek September 28, 2013 at 22:01

It’s nice to have a large list like this, it helps layout what you can outsource and to who – I like your role based approach. Have added it as a resource on my wiki.

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Chris C. Ducker September 30, 2013 at 23:29

Awesome, Derek.

Glad you found it useful. If you can think of anything to add to it, let me know!

C

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Beh Yadollahi October 2, 2013 at 23:34

The list captures everything that I’ve been waiting to outsource but unable to divide/organize my thoughts.

Thanks again and keep sharing!

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Chris C. Ducker October 3, 2013 at 21:08

Awesome!

Glad I could be of help, Beh.

Thanks for the comment.

C

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singh October 20, 2013 at 07:31

Good article thanks. I am confused – I want to sign up for your service but cannot seem to find the option to signup for a part-time assistant? Grateful if you would let me know how I can do this.

Many thanks,

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Chris C. Ducker October 21, 2013 at 12:23

Hi Singh

The service is currently on hold, as our order level has grown massively in the last 8-weeks. We’ll be ‘open’ again soon… but, in the meantime, you can get your name on the ‘re-launch’ list at http://www.virtualstafffinder.com/get-started and we’ll fire you off an email the moment we’re taking orders again.

Thanks, buddy.

C

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Greg G October 25, 2013 at 05:43

Hi Chris

It’s like taking a kid to the ice cream store, showing him the selection just to find out there’s no more ice cream. I’m all fired up and no place to go! LOL Really like the work you’re putting out and looking forward to working with your team when you “open” back up.

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Chris C. Ducker October 29, 2013 at 13:47

Hahaha. Glad you enjoyed the post, man.

Appreciate the support – and the VSF Service is now live again, so go for it!

http://www.virtualstafffinder.com/get-started

Thanks, Greg.

C

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Sue November 21, 2013 at 01:00

Was just listening to Natalie at Suitcase Entrepreneur (episode 58) and she recommended looking up this post for ideas for VA duties. Gold mine! Will start implementing this in 2014, thank you Chris!

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Chris C. Ducker November 21, 2013 at 23:09

Awesome. Thanks, Sue.

Have a killer year ahead of you, and stay tuned – there’s a TON more posts where this one came from!

C

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Scott January 1, 2014 at 02:40

Chris,

What an awesome interview with Michael O’Neil at Solopreneur Podcast! So much great information. This information is sooooo helpful! Thank you so much for all your help and awesome content!

Scott

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Chris C. Ducker January 1, 2014 at 19:03

Thanks, Scott. Glad you enjoyed the interview. Solopreneur is a great podcast!

Glad you’re enjoying the content. Stay tuned.

C

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Janine Gregor January 2, 2014 at 09:14

Hello,

Thank you for the list. I have a difference of opinion I would like to share with you about the list.

Any of the social media tasks that you list for a GVA I wouldn’t place under a GVA category.

As a VA myself, social media and internet marketing tasks are more specialized. I build relationships for my clients with their target market which takes much more than simply sharing of posts. I also make sure that the right keywords are used in blog posts which requires considerable research to ensure that the posts can be searched easily and come up in the searches quickly and at the top of the list. So it requires some SEO acumen as well.

The problem with putting specialty tasks in a GVA category means that clients expect much more than they are willing to pay for these services.

But really my job is to collaborate with my clients and make suggestions for programs and ideas to help promote their message to the world. So I must stay informed of new apps and programs and continually train myself on the use of new technology.

Thank you!

Janine

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Chris C. Ducker January 2, 2014 at 10:55

Thanks for your comment, Janine.

I totally agree with you in regards to building relationships – VA’s should not be doing this for you. That’s YOUR job, as the business owner. I do believe, however, that keyword research isn’t really classed as ‘SEO acumen’. Keyword research is easily taught, and with the current climate online is becoming less and less needed, anyway.

Social media CAN and should be put on autopilot as much as possible – that means things like posting of status updates, tweetables, quotes, etc., Agreed – it certainly doesn’t mean interaction, thats for sure.

Thanks again for dropping by.

C

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Tammy January 3, 2014 at 05:31

Chris,
Thank you for the article and for bringing additional light to our industry. I think you are right that in our industry, Virtual Assistants have become very specialized. As you listed, there are a number of duties/tasks that we can assist business persons and individuals with during the day. I also agree with Janine too, that we do spend a lot of time getting to know our clients and even anticipating their needs at times. Not to mention, as she also says, the amount of hours we spend (‘off hours’- on our own time) taking additional courses and training to stay up to speed for our clients. So, I think part of looking for a good VA involves:
1) a thorough interview
2) get references
3) ask what they think about additional training/classes
4) listen to instinct – b/c in the end, you have to get along with them and hit it off to be a good working relationship for both of you.

Thanks again,
Tammy

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Bret January 13, 2014 at 22:42

Great site and articles. Quick question:
Is there a standard NDA you use for your VA staff? Also how can you be sure you are getting a good trustworthy person?

Thanks

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Chris C. Ducker January 14, 2014 at 00:42

Hi Bret

Every hire you make – virtual, or in-person is a risk. You go through the best channels, ask the right interview questions and do your best to engage your better judgement to hire the right person.

Sometimes it works out – sometimes it doesn’t.

Focus on training well and building a team culture and you’ll have a far better chance of developing a great support system than you will if you make yourself believe that every hire will be perfect.

That’s my honest answer.

Be a good person to work for and that kindness and thoughtful way of managing will be repaid ten fold, I’m sure.

Hope that helps, bud.

C

PS. Drop me an email. I’m happy to send an NDA template to you.

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Onyi January 20, 2014 at 09:01

Great post, Chris! Awesome blog as a whole. As a virtual consulting business, we’ve found GVAs to be instrumental for our day-to-day, and your list provided some new uses to consider. Many thanks.

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Chris C. Ducker January 21, 2014 at 11:36

Awesome. Thanks for dropping by and contributing, Onyi.

C

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max January 27, 2014 at 23:07

Hi Chrish
I will try soon your service : Virtual Staff finder….I´m interesting in Hire a mobile developer (iOS and Android) and a Virtual Assistant Bilingual with spanish… I would like know If I can find these “VA ” with your service

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Chris C. Ducker January 28, 2014 at 21:01

Hi Maxi

We don’t do any bilingual VAs I’m afriad. Perhaps you can try one of the job posting sites, or your local Craigslist. Good luck!

C

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Alan Jones February 8, 2014 at 08:16

Hey Chris, from talking to entrepreneurs and your own experience, how do they/you handle answering phone calls and in the event that a client/person on the line asks to speak to you? I’m thinking through google voice, cell phones, etc. that a Virtual Assistant may use and other than Vonage, I’m not aware of the ability to actually transfer a phone call once answered by a VA, whether a local VA or abroad. Would love to find a cost effective solution to accomplish this short of actually setting up an in house phone tree of some sort. Any thoughts or resources on your radar to handle that? GREAT list btw. Appreciate your insight.

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Chris C. Ducker February 10, 2014 at 22:27

Hi Alan

My VA uses Skype-In. I schedule my calls, and therefore never miss them. I’m also the one that picks the phone up, rarely does it ring without me knowing it’s about to happen! On the off chance this does happen, it’ll go to Voicemail and she’ll transcribe them and send them through to me via email. :-)

Thanks for the cool question.

C

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Jim McHugh March 7, 2014 at 07:51

Hi Chris – Thank you for this helpful list. I’ve been considering using a VA and now I don’t have to spend hours trying to figure out how someone could or should be helping me out. As a small business with intense client interaction at a pretty high level (CEOs, CFOs, etc.) I don’t always have the time to ‘sweat the small stuff’ even though I know it would help move my publishing to the next level.

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Chris C. Ducker March 10, 2014 at 11:14

Awesome sauce. Love it when ‘buy in’ like that.

Thanks for the comment, Jim.

C

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Jeff April 2, 2014 at 03:40

This is truly a valuable post. Even to those of us that have been outsourcing for years, it is difficult to find the right mix of VAs and how to utilize them. I am signing up for the bootcamp and look forward to learn more.

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Brad Hussey April 3, 2014 at 02:57

Hey Chris,

I found your site through Pat Flynn @ SmartPassiveIncome.com and I’m so happy I did. I’m a location-independent entrepreneur, and have been toying around with the idea of VAs for about a year now. I value your experience and am very excited to buy your book (congratulations, by the way!).

Anyway, thanks for your article.

Cheers,
Brad Hussey

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Chris C. Ducker April 3, 2014 at 11:37

Hi Brad

Appreciate the comment and you reaching out. Welcome.

Thanks for the kind words, and look forward to seeing your Amazon review when you’re done :-)

Stay tuned, buddy.

C

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Robert Harper Harper May 9, 2014 at 22:25

Chris,

First let me say your content is amazing. I wonder if you would be willing or interested in something. My company is a brick and mortar company with 50+ employees. I want to give some of our staff the “3 Lists to Freedom” talk and have them come up with items that they should be outsourcing. Your list of “101 Tasks You Can Outsource to Virtual Staff” is really aimed at online entrepreneurs. Have you ever considered one aimed more at offline business? I would love to have that resource to share with my staff to get them thinking of what should be outsourced.

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Chris C. Ducker May 10, 2014 at 11:16

Interesting take on this, Robert.

Gotta say, I believe that the cross-over is there. Old School ‘offline’ businesses SHOULD be engaging in the ‘new’ way of building and marketing businesses, hence the current list – but, I do see a slight disconnect.

I’ll see what I can put together.

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Justine Curtis May 23, 2014 at 21:28

It’s official, I’m a “Super VA”, do I get a t-shirt? However, I do agree that you should have a team to support you rather thank try to find one individual or company to fulfil all these roles. If I were completing all these tasks for a single business the business would be very vulnerable should I no longer want to / be able to work with them.

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Chris C. Ducker May 24, 2014 at 18:11

Hi Justine – In over 10-years in this business I’ve never met anyone that can handle ALL these tasks on their own. If you can, in fact, do it, I suggest you find a way to bottle it!

You’ll make a bloody fortune :-)

And yes, you’ll get a t-shirt, too!!! LOL

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Michael Folck DDS June 8, 2014 at 20:52

Chris,
How do VAs apply to the marketing of my large dental practice ?
Are there obvious things I should do to take advantage of Vas in my marketing
efforts ?
Please advise me,
Michael

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Chris C. Ducker June 9, 2014 at 18:01

Hi Michael

Do you have a website? Twitter account? Facebook page?

Email list of your clients? Check-up reminders to send via your online clients management software…?

Well, there’s a few right there! :-)

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Jeff July 8, 2014 at 04:01

Hi Chris,

I’ve been in the Virtual Assistant realm for a almost 4 years and I never paid much attention to searching online for others in the business for best practices. I had my own VA four years ago and it revolutionized my life – I started telling my friends and family about it and next thing you know I was the resident expert. I started realizing that there was a huge need for quality affordable Virtual Assistants out there. I wanted to offer a testimony that I’ve read a good bit of content and it’s inspired me to expand out from the friends and family routine and service over 100 clients with awesome VA’s now. I think the real gold is that I’m able to offer real sustainable jobs at higher wages than what most people make abroad. It’s like we’re solving global poverty one virtual assistant at a time. Anyways – Just wanted to say good work, and I picked up a copy of the book. Even me feeling as a veteran in the industry, it is really refreshing to hear the struggles you’ve endured to hopefully stay clear of some myself. This comment was well overdue, but it needed to be said.

Thanks,
Jeff Hunter

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Chris C. Ducker July 13, 2014 at 01:26

Good stuff, Jeff.

Thanks for the comment and for flying the flag, too! :-)

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